Capture Every Lead,
Book Every Test Drive

AI that handles calls, recalls registrations, and schedules
appointments so you never miss a sales opportunity.

In the automotive industry, speed and service are everything. Whether it’s a customer booking a test drive, arranging a service, or enquiring about finance, every call and message represents a potential sale. Yet too often, dealerships and service centres miss opportunities because staff are busy with customers in person, tied up in admin, or unavailable outside normal business hours.

In today’s market, customer expectations are higher than ever. Shoppers compare multiple dealerships online, and the one that responds first often wins the business. A delayed response or missed call could mean losing a sale to a competitor down the road.

That’s where our human-led AI solutions come in. We help automotive businesses handle every enquiry, capture every lead, and keep customers engaged around the clock. By combining AI efficiency with human support, we make sure your dealership or service centre never misses a chance to connect with a customer.

Real-World Example

A mid-sized dealership was struggling to manage out-of-hours enquiries. Dozens of potential leads were lost each week when customers couldn’t get through after 6pm. By implementing our AI call handling and lead capture system, the dealership ensured every enquiry was answered instantly.

Within six months, the business reported a 30% increase in booked test drives and a measurable rise in sales conversions. Customers praised the fast responses, and the sales team had more qualified leads to work with.

The dealership gained both efficiency and revenue without adding new staff.

The Challenges in Automative

  • High Volume of Enquiries: Calls, emails, and online messages about sales, servicing, and parts can overwhelm staff.
  • Lead Response Time: Customers shop around — if you don't reply quickly, you lose the lead.
  • Workshop Scheduling: Booking and rescheduling services can eat up staff hours.
  • After-Hours Coverage: Many customers browse online late at night, when staff aren't available.
  • Data & Compliance: Every interaction needs to be logged for follow-up and reporting.

These challenges mean dealerships often miss out on valuable opportunities, while staff are stuck managing repetitive admin instead of focusing on closing sales.

 

 

Our Solution

We deliver AI solutions designed specifically for the needs of online and retail businesses:

  • AI Chatbots & Virtual Assistants: Answer customer queries instantly, from shipping times to product availability.
  • Order Tracking & Notifications: Customers can check the status of their delivery without tying up your staff.
  • Returns & Refunds Automation: Common requests are logged and processed automatically, reducing admin time.
  • Cart Recovery Tools: AI follows up on abandoned baskets with reminders or offers to encourage checkout.
  • Personalised Recommendations: AI analyses customer behaviour to suggest products, increasing average order value.
  • Multi-Channel Integration: Support across website, email, and messaging apps for a consistent customer experience.

All of these tools are implemented with your brand voice in mind. That means interactions feel natural and professional, not robotic — and complex cases are escalated to humans immediately.

Why Human-Led AI Works

Customers buying cars or booking services want reassurance — and that often comes from human interaction. That’s why we take a blended approach.

AI handles the initial call, enquiry, or booking, but whenever a situation requires personal advice or negotiation, it is escalated instantly to your sales or service team. This ensures customers never feel like they’re “stuck with a bot.”

Our team works with you to configure the system around your dealership’s tone of voice and priorities, so it feels like a natural extension of your business. By supporting your staff rather than replacing them, we create a solution that enhances both the customer experience and the sales process.

Benefits

We deliver AI systems tailored to the automotive sector, helping dealerships and service centres stay responsive 24/7. Here’s what we provide:

  • Capture Every Lead: No more lost calls or missed opportunities.
  • Respond Faster: Instant replies increase the chance of winning business.
  • Streamline Scheduling: Service and test drive bookings handled automatically.
  • Improve Customer Experience: Professional, consistent communication 24/7.
  • Free Up Staff: Let sales teams focus on selling, not admin.
  • Boost Revenue: Higher conversion rates and improved workshop efficiency

With these benefits, dealerships and garages can run leaner operations while still providing the high standard of service customers expect.